FAQ Home > Support > FAQ
1. About Install / Play FAQ 5. About Game / Game Room FAQ
2. Otherwise, this error occurs when 6. About Game / Equipment FAQ
3. About Game / Battleship FAQ 7. About Game / Reward FAQ
4. About Game / Sailor FAQ 8. About Personal Information / Hacking FAQ
1.About Install / Play FAQ Top
Q1: received the "Navyfield.exe is linked to the wrong Dsound.dll." message. What should I do?
A : This error occurs when you are running a lower version of DirectX. Please check the version of your DirectX then upgrade to a newer version.

Q2: I see a black flickering screen and then return to my desktop screen when running Navy Field. The message "Peripheral linked to system does not respond" also appears. What should I do?
A : This error usually occurs when you don't have a sound system or if you have an incorrect version of the appropriate sound driver. The best solution is to check your sound card and then update the driver to a newer version.

Q3: I see an abnormal screen color when I run Navy Field. What should I do?
A : This error usually occurs when your VGA card does not support enough colors to play Navy Field. Lack of support typically related to an old VGA card or a corrupted Navy Field client file. The best solution is to visit your VGA card vendor's website and upload the most recent driver. If the problem persists, try reinstalling Navy Field.

Q4 I receive the message, "Sever does not respond".
A
This error occurs when the Navy Field server is being updated or checked. So, please check the 'Update/Inspection Schedule' on Navy Field's website.
2. Otherwise, this error occurs whenTop
1: Your IP is blocked by an Antivirus software package or a firewall. Please remove these programs and try again.

2: If you use an internal router or virtual IP, then you need to ask the Network Administrator for assistance.

Q1:
The game is lagging and dropping occurs after updating a patch. What should I do?
A : This happens when the patch is not updated properly or when your hard drive is fragmented. The best solution is to re-install the patch and/or defragment your system's hard disk drive.
3. About Game / Battleship FAQTop>
Q1: What is a ship tree?
A : Different countries have different types of ships. In order to buy an upper class ship, you have to upgrade the ship tree. There is a specific order for buying specific ships. For example, if you buy an aircraft carrier, you cannot buy a battleship. The ship tree does not allow these types of exchanges.

Q2: I want to have both aircraft carriers and battleships, can I do that?
A : Yes, you can. It is possible if you have two types of operators (e.g., one USA and one Japanese). There are limitations to this type of exchange. You can only have a certain number of sailors in each account. Be careful!

Q3: I have earned enough points and level to buy ships and have decided that this is what I want to do. The system states that there are no ships in stock. What should I do?
A : More ships will be available when a new patch comes out. Or, you can get them by trading with other players. The best solution is to check the "patch/update schedule" often.

Q4: What is a ship displacement?
A : There are three kinds of displacements: basic, standard, and maximum displacements. Basic displacement is the shifting of an empty ship. Standard displacement is the shifting of a ship with basic weapons. Maximum displacement is the shifting of a ship that holds the maximum load without sinking.

Q5: How is the repair cost set?
A : The repair cost is fixed by the size of the displacement. The bigger the displacement needs, the more money is needed to make repairs.

Q6: What are the empty spaces above the ship in the shipyard?
A : The empty spaces are for sailor's assistants. The sailor's assistants are primarily responsible for making repairs.

Q7: I cannot load any shells after buying a new cannon.
A : Every ship has its own maximum load amount. Cannons also have a required load amount. Therefore, if you buy a cannon that requires a heavy load amount you will be unable to load any shells into that cannon.

Q8: I bought a torpedo tube, but I can only load one torpedo.
A : If you see 'Weapon Load Capacity' in the ship spec and it equals '0' then you cannot load any torpedoes. If you see a "0" then you need to upgrade the weapon's load capacity.

Q9: What is remodel? How do I do this?
A : "Remodel" means to upgrade your ship for better performance. You can find this feature in the middle of the lower corner of the shipyard.

Q10: What is the fee for selling a ship?
A : You will receive 100% for body and armor, and 2% charges on the rest of the equipment.

Q11: Do I receive a remodel fee when I sell the remodeled ship?
A : No. You do not receive a remodel fee, but you receive some tactical points.

Q12: Is there an aircraft carrier too? How does it attack enemies?
A : Yes. There is an aircraft carrier, and it attacks with bombers or torpedo bombers.

4. About Game / Sailor FAQTop
Q1: A message reads "Not enough points when I hire sailors."
A : You need 3,000 points for hiring each sailor. Also, 10 points are required for every cancellation.

Q2: A message reads "You need an operator for the ship to depart.
A : You get this message when you do not have an engine in your ship. You can buy one by clicking the 'Change Engine' button in ship yard.

Q3: How do I know which sailor has a good or bad status?
A : You see 'Growth (+)' in a sailor's status when you hire him. If he has a higher growth rate, then it will level up quickly. Your best bet is to pick the sailor who has highest growth rate.

Q4: What is changing an occupation? What do I have to do first?
A : The basics of all ship operations are the operator and gunner. You need to change the occupation of the gunner first. Making this occupation change initially will make your game playing easier down the road.


Q5: Is it possible to mix sailors from different countries?
A : Yes. When countries are allied with each other, all of sailors will receive the same exp (Great Britain - USA and Germany - Japan). If the sailors are not allies, then they only receive partial exp. Having sailors receive partial exp might eventually hurt your exp.

Q6: Sailors disappear suddenly. What's going on?
A : Sailors disappearance occurs when you take your sailor off of the ship or when you sell your ship. If you restart the game, this problem will be resolved. If the problem persists, please contact Navy Field.

Q7: Does a sailor's ability to change depend on where he sits?
A :Yes, it does. Engineer and Aircraft Assistants can only be used when they are seated on an aid station.


Q8: When does a character's rank change?
A : One Stripe: Lv. 17 (Ensign), One and a half Stripes: Lv. 24 (Lieutenant Junior Grade), Two Stripes: Lv. 31 (Lieutenant Senior), Two and a half Stripes: Lv. 38 (Lieutenant Commander), Three Stripes: Lv. 47 (Lieutenant Colonel), Four Stripes: Lv. 56 (Captain), Gold Stripe: Lv. 65 (Admiral).


Q9:How many points are needed to change my sailor's class?
A : It depends on what country you are playing in.


Q10: What types of abilities does a captain receive? What about sailors?
A : Most of sailors receive marked abilities. Sailors with no marked abilities, such as signalmen and engineers, receive potential abilities.

Q11: Are deck officers and sailors from different countries granted the same deck abilities?
A : If they are not in same country then specific abilities are not applicable.

Q12: What is the difference between a repairman and a restorer?
A : A restorer delays the ship from being sunken by damage. A repairman fixes the damage. When there is a good match between a repairman and restorer, your ship will be repaired very quickly.


Q13: Does a sailor's ability decrease when his class changes to deck officer?
A : His ability does not decrease. Rather, his unit ability switches to a percentage. When the job of deck officer rises, the abilities of the other sailors also rise. This shift in ability is measured by a percentage increase or decrease.
5. About Game / Game Room FAQTop
Q1: The "room is full or game already started" message pops up when I try to join a game room.
A : This message is generated when players do not actually depart from a port. In order to properly depart from a port, you need to click the yellow arrow located in the front of the ship in the shipyard. You will see the same message when you do not repair your ship after a battle.


Q2: How do I participate in missions?
A : Once you finish building your ship, go to the battle channel. There you will see the 'Training Room'. The "Training Room" is designed for beginners to practice handling their ship. You can play in the 'Training Room' until you reach Level 12.


Q3 How do I trade?
A : You cannot trade when you do not have a ship or you do not have least 20,000 credits and 20,000 points. If you have a ship with at least 20,000 points and credits, then you can make a trade room. If other players come to your room then you can trade with them by clicking on their ship. Also, you cannot trade sailors already on your ship. You need to have least three sailors to begin trading. A seller has to pay tax when players trade with each other. The tax rate is 2% for selling a ship. You are required to pay (sailor's Lv * 50 points) for selling sailor. You must have at least 20,000 points after trading.

Q4: I played with my friend in an All-In room, but we both lost credits after a battle. Is this an error?
A : There is no draw in Navy Field. Therefore, if both parties do not fight and leave the room then both parties are considered to have lost the battle.


Q5: Can we make our own rules when we create a game room?
A : Yes, you can. For example, if you create a room named 'No Torpedo,' then gamers joining this room will not be allowed to use torpedoes. Establishing these types of customized rules makes gaming more exciting.
6. About Game / Equipment FAQTop
Q1: I fired the cannon at the target but it just exploded in the air. The enemies were not damaged by the direct shot.
A : This action often occurs when you use Anti-Aircraft Shells (AAA or AAC) which is used for aircraft such as a bomber. Using these types of shells will not result in any damage to ships.


Q2: Cannon balls do not fly long distances; they just drop down in front of my ship.
A : This occurs when you calculated an incorrect angle of the cannon (either too high or too low). You can make adjustments to the cannon angle by pressing 'S' for up and 'X' for down.


Q3: The letters "L," "D," and "A" appear after the name of each shell. What do they mean?
A :The letter "L" signifies a long-range shell. The letter "D" refers to a faster firing shell. The letter "A" stands for Anti-Aircraft shells.


Q4: I used the same caliber cannons, but they do not have same damage points and firing ranges. How do they differ?
A : Damage points and firing ranges depend on the speed of the shell, firing angles, air resistance, and shell weight. The shells can have different damage points and firing ranges based upon these configurations.


Q5: What is the difference between aiming and finder in the Fire Control System (FCS)?
A : Aiming is used for improving hit accuracy. It is less effective for targeting enemies near by. The Finder is used for improving the capacity to find enemies and is less useful for overall hit accuracy.


Q6: What is an 'Aerial Torpedo'?
A : "Aerial Torpedoes is one of the Japanese torpedos. These torpedoes take occupy very little space, are fast and have longer firing distances.


Q7: A message says that using AP shell can pierce a ship's armor, but I only see a damage point of 1,0?
A :The AP shells are effective only when they pierce the armor. They have to be fired directly at the armor and will not pierce it when fired at an angle. Players have to take good aim when using these types of shells.
7. About Game / Reward FAQTop
Q1: Even though I destroyed all of the enemies, it says I lost the battle.
A :Overall, the number of ships you destroy does not determine your success or failure in a battle. The number of tactical points you earn will decide your fate. In order to get more tactical points, you have to cooperate with your teammates in fighting against your chosen enemies.


Q2: Do winners get more exp and losers lose some exp?
A :Yes. All of your teammates will receive exp when you win the battle. The losing team's exp will decrease.


Q3:If I have more sailors on the ship will they receive less exp?
A :No. It really does not matter with how many sailors are on the ship. The amount of exp earned depends upon the sailor's level and his class.


Q4: I destroyed the target with a torpedo, but I received less exp. Why is that?
A :If the target is destroyed before your torpedo hits its mark, then exp for destroying the target will be allocated to all of your team mates.
8. About Personal Information / Hacking FAQTop
Q1: How do I set up a new account for Navy Field?
A : You can click on the 'New Account' button on main page of Navy Field. However, you have to agree with the Navy Field's game service provision.

Q2: I set up my account a long time ago and I cannot remember my ID. How do I find it?
A :You can find your ID by clicking on the 'Find ID' button on account page. If you are still unsuccessful, please contact the master of Navy Field.


Q3: I do not remember my password. What can I do?
A : You can check your password by clicking on the 'Find Password' button on the account page. If your password does not appear, then contact the master of Navy Field.


Q4: I want to withdraw from Navy Field. How do I do it?
A : You can do it by clicking on the 'Withdraw from Navy Field' button on account page. . If you are unable to do this, contact the master of Navy Field.


Q5: I want to change my personal information, but it asks for a 'Hint' to access my account. What does "Hint" mean?
A : You are asked to provide a "Hint" when you set up a new account. This feature helps to protect your account from hacking. If you did not identify a "Hint" then you can just type in your e-mail address.


Q6: I think someone hacked my account. How do I restore it.
A : First, we have to check if your account is hacked or not. The best course of action is to send us the following information via the Navy Field master e-mail address: 1) your playing server name, 2) your account ID number, 3) and the date your account was hacked.